# Common Problems
Review the below issues to troubleshoot them directly with ease.
Problem | Suggestions |
---|---|
1. Installation is stuck, the server is freezing, or crashing. | Ensure your server has sufficient memory (minimum 4GB RAM). |
2. Installation fails with error: | |
CLOCK: adj_systime: Operation not permitted ntpdate ntp.ubuntu.com command failed with exit code 1 | Ensure you are on a VPS/VM. Installation of the PanelAlpha application or engine is not supported in a container environment. |
3. Refresh Report Data fails with error: You do not have the features 'rawlog' | Ensure 'Raw Access Log' is enabled in cPanel/WHM Feature Manager. |